Warranty Administrator

Columbus, MS 39701 | Administrative Support

Post Date: 01/15/2018 Job ID: Warranty Administrator Industry: Clerical/Admin

Send resumes to sbarksdale@q-staffing.com


JOB SUMMARY: An integral and vital part of the service department is the preparation, submission and recording of Warranty Claims. This position is crucial to achieve the highest customer satisfaction by performing his / her duties in accordance with current vendor practices and our company’s policies and procedures.



  • This position is responsible for the preparation, coding, and submission of all International and vendor warranty claims in a timely manner.
  • Understands and ensures compliance with all International and vendor policies and warranty procedures and ensures proper documentation on all claims.
  • Assists the service department in answering phone calls when necessary.
  • Reconciles all warranty receivables with payments within the appropriate accounting schedule weekly.
  • Reviews warranty chargebacks with service manager; resubmits rejected or underpaid claims if applicable with correct documentation.
  • Notifies customer immediately for payment if chargeback reflects an unwarrantable failure.
  • Collectively with the Shop Foreman, ensures that all warrantable repairs are documented, technicians comments are descriptive and precise, and that the allotted time is noted prior to submission for closing.


Send resumes to sbarksdale@q-staffing.com



Education • Required: High School Diploma or equivalent • Preferred: Associate Degree or greater A resume is required! All applicants must pass a drug screen and submit to a background check.

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