Primary role is to assist the Quality Manager in customer complaint resolution, non-conforming material control, internal and external corrective actions, supplier development & monitoring and maintaining ISO/TS16949:2009 conformance.
RESPONSIBILITIES:
Issue and tracks supplier corrective action.
Evaluates supplier requests and review supplier PPAP submissions
Assist with document control to maintain conformance with the ISO/TS16949:2009 standard.
Visit customers on an as needed, proactive basis; negotiate settlements with customer on quality issues
Assist with the maintenance of the calibration system for product and process instruments. Perform calibration or outsourcing of calibration. Update the ERP system as required.
Backs-up Quality Manager in the event of absence.
Completes assigned corrective action activities, in a timely and effective manner.
Develops and maintains APQP documentation for core quality documents and inspection instructions
Work with cross-functional teams on Advanced Product Quality Planning and in the development of new/existing products
Coordinate, prepare and implement new/current program fixtures/gauges builds
Actively participate in the PFMEA’s development
Prepare and update the Control Plan documentation
Plan and prepare PPAP submissions on new/modified products
Evaluate quality issues facilitating and reporting results of 8D meetings
Organize and follow-up with third party sorting, if required
Participate in training of team members when necessary
Review dimensional reports, perform statistical studies, report data and facilitate problem solving
Create/update Procedures, SWI, and Visual Aids
Follow-up daily on customer websites and update as required
Perform other duties as required
QUALIFICATIONS:
High School Diploma or G.E.D. minimum. Associates degree in technical field – Preferred combination of education and experience. Post-secondary graduate with a technical diploma or a certificate in Quality Engineering (CQE)
Three to five years proven experience and/or training or a combination of experience and education.
Knowledge of Advanced Product Quality Planning, Production Part Approval Process submissions, Flow Diagrams, FMEA’s, Control Plans, Statistics, Statistical Software Minitab and fixture development
Must have GD&T knowledge as well as basic algebra and a working knowledge /use of statistical data.
Demonstrated ability to conduct root cause analysis using various problem solving techniques
Knowledge and experience with ISO/TS16949:2009.
Must be able to make quality decisions based on defined customer requirements as well as assist team members in the prevention of production and shipping non-conforming product.
Ability to read and understand work instructions, company policy handbook and other communications.
Must be proficient in all aspects of Microsoft Windows environment along with intermediate skills with MS Word and Excel
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About Grand Rapids, MI
Ready to embark on an exciting career journey in the vibrant city of Grand Rapids, Michigan? Explore our latest job opportunities in this dynamic region that boasts a thriving job market and a welcoming community. Known as Beer City USA, Grand Rapids is home to an array of craft breweries, stunning art galleries like the Frederik Meijer Gardens & Sculpture Park, and impressive cultural attractions such as the Grand Rapids Ballet and the Grand Rapids Symphony. With its lively downtown area, renowned restaurants serving up local delicacies like pasties and Michigan cherry pie, and picturesque outdoor spaces like Millennium Park and John Ball Zoo, Grand Rapids offers a perfect blend of urban amenities and natural beauty for professionals looking to advance their careers in a charming and growing city. Dive into our job listings and discover the opportunities waiting for you in Grand Rapids!
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