Quality Engineer

Grand Rapids, MI 49503

Posted: 02/09/2024 Employment Type: Permanent Industry: Engineering Job Number: KB98602528

Job Description


Primary role is to assist the Quality Manager in customer complaint resolution, non-conforming material control, internal and external corrective actions, supplier development & monitoring and maintaining ISO/TS16949:2009 conformance.

  • Issue and tracks supplier corrective action.
  • Evaluates supplier requests and review supplier PPAP submissions
  • Assist with document control to maintain conformance with the ISO/TS16949:2009 standard.
  • Visit customers on an as needed, proactive basis; negotiate settlements with customer on quality issues
  • Assist with the maintenance of the calibration system for product and process instruments. Perform calibration or outsourcing of calibration. Update the ERP system as required.
  • Backs-up Quality Manager in the event of absence.
  • Completes assigned corrective action activities, in a timely and effective manner.
  • Develops and maintains APQP documentation for core quality documents and inspection instructions
  • Work with cross-functional teams on Advanced Product Quality Planning and in the development of new/existing products
  • Coordinate, prepare and implement new/current program fixtures/gauges builds
  • Actively participate in the PFMEA’s development
  • Prepare and update the Control Plan documentation
  • Plan and prepare PPAP submissions on new/modified products
  • Evaluate quality issues facilitating and reporting results of 8D meetings
  • Organize and follow-up with third party sorting, if required
  • Participate in training of team members when necessary
  • Review dimensional reports, perform statistical studies, report data and facilitate problem solving
  • Create/update Procedures, SWI, and Visual Aids
  • Follow-up daily on customer websites and update as required
  • Perform other duties as required

  • High School Diploma or G.E.D. minimum. Associates degree in technical field – Preferred combination of education and experience. Post-secondary graduate with a technical diploma or a certificate in Quality Engineering (CQE)
  • Three to five years proven experience and/or training or a combination of experience and education.
  • Knowledge of Advanced Product Quality Planning, Production Part Approval Process submissions, Flow Diagrams, FMEA’s, Control Plans, Statistics, Statistical Software Minitab and fixture development
  • Must have GD&T knowledge as well as basic algebra and a working knowledge /use of statistical data.
  • Demonstrated ability to conduct root cause analysis using various problem solving techniques
  • Knowledge and experience with ISO/TS16949:2009.
  • Must be able to make quality decisions based on defined customer requirements as well as assist team members in the prevention of production and shipping non-conforming product.
  • Ability to read and understand work instructions, company policy handbook and other communications.
  • Must be proficient in all aspects of Microsoft Windows environment along with intermediate skills with MS Word and Excel 
  • Preferred Plex or similar ERP system experience.

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