Columbus, MS 39702
Purpose: Responsible for on-site installation, configuration, customer service, and troubleshooting of printers, copiers, scanners, fax, multifunctional products, color products and related service and supplies.
Major Duties and Responsibilities:
Servicing copiers, fax, MFP s, and printers at headquarters, as well as at assigned outside territory.
Answer telephone calls from customers who require service assistance in a timely manner
Pre-configuration of machines
Reports to Director of Technical Services
High School or General Education Diploma
Ability to handle customer concerns with a positive attitude while producing optimal results.
Learn and be certified on products.
Able to work and contribute to a team environment.
Detailed oriented with strong organizational skills.
Effective problem solving, analytical, and time management skills.
A clean driving record required.
Some travel required