Columbus, MS 39701
JOB SUMMARY: Reporting to Parts Manager or designated manager, responsible for the selling of parts and accessories to wholesale and retail customers, interact with the dealership Service Department, and maintain the highest level of customer service. Individual must be able to multitask. RESPONSIBILITIES AND DUTIES: •Computer literate •High school graduate or equivalent •Karmak Fusion experience a plus •Navistar Electronic Parts Catalog experience a plus •Provide prompt and courteous service both in person and on the phone. •Maintain a professional appearance and neat work environment consistent with company policy. •Good working knowledge of Parts and Service Department •Make sure customers receive prompt, efficient, and courteous attention.
High degree of product and technical knowledge. •Must be a team player with a strong sense of commitment to the customer. •Must be self motivated and have good written and verbal communication skills. •Working knowledge of Microsoft programs and applications •Good organizations skills •Working knowledge of International and supplier/ vendors warranty policies