Onsite Account Manager - Saginaw

Saginaw, MI 48604

Posted: 02/14/2024 Employment Type: Permanent Industry: Staffing Job Number: KD3019422118

Job Description

At Qualified Staffing, client relationships are our top priority. We’re looking for a dedicated and personable onsite account manager to maintain the client account and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Apply today and help us build meaningful, long-lasting relationships that move our business forward.

Objectives of this role
  • Serve as the main point of contact in all matters related to client concerns and needs.
  • Build and strengthen the client relationship to achieve a long-term partnership. 
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.

  • Handle inquiries and requests from the customer and address their needs.
  • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
  • Meet regularly with other team members to discuss progress and find new ways to improve business.
  • Recruiting candidates, playing an active role in the interviewing, and hiring process.
  • Monitoring employee attendance and handling corrective actions as necessary.

Required Skills and Qualifications
  • Internship or professional experience in a sales or customer service role.
  • Ability to multitask and juggle several responsibilities simultaneously.
  • Strong written and verbal communication skills 
  • Excellent organizational skills and attention to detail
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback.

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