IT Help Desk Specialist

Macon, GA

Posted: 10/09/2018 Industry: Warehouse Job Number: IT Help Desk Specialist Pay Rate: $12.00-$14.00/hr

Calling all computer geeks! Qualified Staffing has the JOB for YOU!

Provide technical assistance and support related to computer systems, hardware, software, printers, internet, and telephone systems.

Job Duties and Responsibilities:

  • Serve as the first point of contact for staff seeking technical assistance with computers, printers, internet, network, and phone
  • Perform troubleshooting through diagnostic techniques and pertinent questions
  • Install, modify, test, and repair computer hardware and software; Clean up computers
  • Write training manuals
  • Manage PC setup and deployment for employees using standard hardware, images, and software
  • Work independently in all company related matters

Required Skills/Qualifications:

  • High School Diploma or equivalent
  • 1 year experience with Active Directory and Group Policy
  • 1 year experience in network administration support
  • 1 year experience in network infrastructure and concepts
  • 2 + years' experience with Windows 7 and Windows 10 operating system
  • 40 pounds lifting requirement
  • Great organizational skills

*Preferred Qualifications:

  • Experience with Windows server 2012 and 2016 operating systems
  • VMware experience and virtualized environments
  • A+ Hardware/Software certification
  • Microsoft SQL Server experience
  • Ability to write SQL queries
  • Experience with Crystal Reports
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