Posted: 06/10/20252025-06-102025-07-16Employment TypeŒ:Contract to PermIndustry:ClericalJob Number: MR171029610
Job Description
New Helpdesk (IT Field) Opportunity in Chatsworth, GA! Interested? Contact us: 706-370-4695 - want to speed up the process? Visit us!Qualified Staffing of Dalton: 1020 Chattanooga Ave, Suite B, Dalton, GA 30720 Position Summary:We are seeking a motivated and skilled temporary Tier 2 Helpdesk / Junior System Administrator to join the IT team. This role offers an excellent opportunity to gain hands-on experience in a dynamic environment with the potential for a permanent position based on performance and company needs. The ideal candidate will be able to provide effective technical support to our users while also assisting with basic system administration tasks. Responsibilities:
Provide Tier 2 technical support to end-users via phone, email, and in-person, resolving hardware, software, and network issues.
Escalate complex issues to senior IT staff when necessary.
Document all support interactions and resolutions in our ticketing system.
Assist with the management and maintenance of our virtual environment using VMware vCenter.
Perform basic administration tasks within Microsoft Azure and Intune, including user account management and device enrollment.
Utilize and troubleshoot Linux-based systems as required.
Contribute to the development and maintenance of technical documentation.
Assist with other IT-related projects and tasks as assigned.
Required Skills and Experience:
Minimum of 1-2 years of experience in a helpdesk or technical support role.
Solid understanding of Windows operating systems, desktop applications, and basic networking concepts.
Familiarity with remote desktop tools and techniques.
Experience with VMware vCenter is a plus.
Basic understanding of cloud computing concepts, particularly Microsoft Azure and Intune.
Exposure to and comfort with the Linux command line interface.
Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal skills with a customer-focused approach.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Unlock your next career opportunity in the inviting area surrounding Chatsworth, Georgia! Nestled in the scenic foothills of the North Georgia mountains, Chatsworth offers job seekers a unique blend of small-town charm and abundant growth prospects. Explore job listings in this enchanting region known for its breathtaking views, proximity to the historic Chief Vann House, delicious Southern cuisine like fried green tomatoes and peach cobbler, and cultural gems such as the Funk Heritage Center and the Blue Ridge Community Theater. With the allure of nearby outdoor treasures like Fort Mountain State Park and the opportunity to cheer on the Georgia Swarm lacrosse team at Infinite Energy Arena, Chatsworth proves to be a destination where career dreams can truly flourish.
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