Customer Service Representative

Rome, GA 30161

Post Date: 06/27/2018 Job ID: Rome-Customer Service Representative Industry: Warehouse

Job Responsibilities:


  • Answer phones and respond to internal and external customer requests



  • Set appointments and handle all inbound and outbound customer shipments



  • Prepare and distribute customer orders in a timely and accurate fashion



  • File all outbound documents on a daily basis and manage file retention



  • Complete all Manifest Data



  • Assist in physical inventories and cycle counts and ensure proper stock rotation



  • Keep accurate records and reports; key inventory adjustments in computer



  • Maintain a clean and orderly work area; conduct operations safely and consistently



  • Assist in maintaining warehouse security; report issues and problems to management




  • 1-3 years customer service experience preferably in a 3rd party warehousing facility



  • High School diploma or equivalent work experience



  • Proficient in Microsoft Office



  • Excellent communication and customer service skills



  • Ability to prioritize and multi-task within a high stress and fast-paced environment



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