Qualified Staffing is seeking a dependable and detail-oriented Customer Service Representative to support daily office operations for our client in Hiram. This role requires strong data entry skills, excellent phone communication, and the ability to manage multiple tasks efficiently. The ideal candidate is professional, organized, and comfortable working in a small team environment. Key Responsibilities
Perform accurate and efficient data entry of customer information, invoices, and service details
Answer incoming calls, assist customers, and handle inquiries in a professional and timely manner
Set up new customer accounts and maintain accurate account records
Use QuickBooks for billing, payment processing, and account management
Support daily administrative tasks including filing, scheduling, and document organization
Assist with communication between drivers, management, and customers
Maintain accuracy and confidentiality in all administrative duties
Required Skills and Qualifications
Excellent customer service skills
Call center experience preferred
Strong written and verbal communication abilities
Basic computer skills for inputting and retrieving data
Ability to handle multiple tasks and prioritize effectively
Strong problem-solving and conflict resolution skills
Ability to work well independently and in a team environment
2+ years of administrative or office experience (service industry preferred)
Strong attention to detail and data entry accuracy
Excellent communication and customer service skills (phone and in-person)
Ability to multitask, prioritize, and work independently
Dependable, professional, and team-oriented
Why Join Us
Competitive pay and benefits
Opportunity for growth and advancement
Supportive team culture
Commitment to workplace safety
Monday-Friday 8am-5pm$18/hr. weekly pay! Apply now at q-staffing.com and give us a call at 770-419-1776
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