Qualified Staffing is seeking a reliable and detail-oriented in officeCustomer Service Representative to a waste management client in the Hiram, GA area. This role is ideal for someone with strong call center experience who thrives in a fast-paced environment and is passionate about delivering excellent customer service. Customer Service Representative Key Responsibilities
Respond effectively and courteously to customer inquiries, requests, and complaints
Return all customer calls in a timely and professional manner
Set up new customer accounts and keep records updated and organized
Maintain detailed customer records, including logging concerns and resolutions
Identify, assess, and resolve customer needs to ensure satisfaction
Utilize QuickBooks for billing, payment processing, and account management
Assist with communication between internal teams, including drivers and management
Customer Service Representative Qualifications
High School Diploma or equivalent required
Customer Service or call center experience required
2+ years of administrative or customer service experience (service industry preferred)
Excellent customer services skills
Basic customer skills required for inputting and retrieving data
Strong written and verbal communication skills
Ability to handle multiple tasks
Ability to work effectively with others in a team environment
Problem solving and conflict resolution
Why Join Us
Healthcare benefit, 401k plan option
Opportunity for growth and advancement
Weekly pay
Monday-Friday 8am-5pmPayr rate: $18/hrContract to hire Apply now at www.q-staffing.com and give us a call at 770-419-1776
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