Customer Service Representative

Louisville, KY 40214

Posted: 02/14/2024 Employment Type: Contract to Perm Industry: Sales Job Number: AP743221126

Job Description


Warehouse Customer Service Representative

Are you an experienced Warehouse Customer Service Representative? Are you looking for work in the Louisville Area? Qualified Staffing has a Commercial Vehicle Manufacturing company hiring for a Warehouse Customer Service Representative. 

Schedule:
  • Monday through Friday: 8:00am-5:00pm
  • Overtime will be offered based on needs
Pay Rate: 
  • $20.00 per hour


General Summary:

The Customer Service Representative will be successful by responding to incoming customer phone calls, emails, and processing orders in a timely manner, along with providing parts research for customer calls. 

This position reports to the VP of Sales & Marketing.

Responsibilities:
  • Receive and respond to incoming customer calls.
  • Process customer order request accurately, timely and professionally.
  • Assist customers with determining product routing that meets their delivery needs.
  • Respond timely to all customer phone calls and emails.
  • Develop and maintain working knowledge of current products.
  • Follow all policies and procedures.
  • Miscellaneous responsibilities as assigned.

Qualifications: 
  • High School Diploma/GED.
  • Minimum of 2 years customer service or call experience required.
  • Data entry and accuracy essential.
  • Superior customer service, interpersonal skills, and communication skills.
  • Must present a professional image to the customers.
  • Ability to work in a fast-paced environment.
  • Strong MS Word, Excel, and Outlook skills required.
  • Analytical and problem-solving skills with attention to detail.

Why work for Qualified Staffing?
  • Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once!
  • We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits we offer our Corporate employees!

Apply today! 

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