Customer Service Representative

Davison, MI 48423

Posted: 11/20/2018 Industry: Admin - Clerical Job Number: 58482 Pay Rate: 13.65
  • Receive and process payments
  • Update notes in the system
  • Answer multi-line telephone in a professional manner
  • Face to face customer interaction
  • Use company resources to gather information and offer solutions to meet customer needs
  • Contact clients to obtain vehicle pick-up information
  • File documents according to criteria
  • Process mail incoming and outgoing per criteria
  • Read and interpret various reports and documents
  • Proper completion of sale documents
  • Other duties as assigned

REQUIREMENTS
  • One year of office support experience in a customer service role.
  • High School diploma.
  • Excellent customer service skills and attitude.
  • Excellent written and verbal skills.
  • Proficient with office equipment.
  • Basic math skills.
  • Attention to detail.
  • Problem solving.
  • Computer proficiency - MS Suite.
  • Typing speed 45 WPM.
  • Basic 10 Key proficiency.
  • Professional appearance.
  • Ability to multi-task in a fast paced environment.
  • Bilingual skills a plus.

  • Occasional overtime as needed.

  • One year of office support experience in a customer service role.
  • High School diploma.
  • Excellent customer service skills and attitude.
  • Excellent written and verbal skills.
  • Proficient with office equipment.
  • Basic math skills.
  • Attention to detail.
  • Problem solving.
  • Computer proficiency - MS Suite.
  • Typing speed 45 WPM.
  • Basic 10 Key proficiency.
  • Professional appearance.
  • Ability to multi-task in a fast paced environment.
  • Bilingual skills a plus.
  • Occasional overtime as needed.
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