Customer Service

Flint, MI 48502

Posted: 10/16/2019 Industry: Customer Service Job Number: 62784 Pay Rate: 11.50

Do you have customer service experience? Can you type at least 45 WPM? Our client is looking for a customer service respresentative/ Answering phone agent.

Skills required:

Able to audibly hear the callers
Have a clear, understandable voice
Able to speak English in a grammatically correct way.
Able to read at normal speeds and comprehend written English
Able to type at least 45 word per minute
Be dependable and reliable
Must be present and on time for all scheduled shifts, with dependable transportation
Have the Integrity to protect the confidentiality of the information you can learn from client s messages.
Have the ability to direct the flow of the conversation in such a way that you efficiently capture the pieces of information you need, without letting the caller go off on tangents, while always remaining polite.
Able to work well under pressure and multitask.
Demonstrate conflict and resolution skills
Able to get along well with coworkers in a team environment.
Excellent computer skills
Have a High School degree or equivalent, or be a current student
Be available and Flexible enough to respond to emergency temporary changes in daily scheduling, such as come in earlier or later than scheduled if needed. # sponsored
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