Customer Service

Farmington Hills, MI 48335 48331

Posted: 02/14/2020 Industry: Insurance Job Number: 64459 Pay Rate: 13-16

Job Description

Do you enjoy providing high-level customer service? We have a great opportunity for you! Call Center positions open in the health insurance industry.

RESPONSIBILITIES: Answer incoming provider and member calls regarding health insurance. Call types are eligibility, benefits, claims, and other general health insurance information. Access various systems to research and resolve inquiries and issues.

QUALIFICATIONS: Must be available to work a shift between 8am to 8pm. Currently, call center hours are 8: 30am to 5pm M-F. Minimum of 2 years call center experience is required. Healthcare Industry / Health Insurance experience HIGHLY preferred. Customer service experience is a plus.
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