Qualified Staffing
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https://www.q-staffing.com
https://www.q-staffing.com
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Do you thrive working in a customer service role and have a passion for helping people? Our client, one of the fastest growing e-commerce brands, is looking for a multi-talented customer service agent to join their growing team! This is a high-volume, fast-paced customer service center and we are looking for talented, committed inpiduals that can step up to provide world-class service while maintaining excellent business acumen.
Location: Midlothian, VA 23113 (on-site)
Position: Full-Time Customer Service Agent
Schedule: Monday – Friday 10:00am – 6:30pm, one Saturday every 5 weeks. Training is conducted Monday – Friday from 9:00am – 5:00pm for the first 4 weeks.
Compensation: $16/hour
Job Requirements/Expectations:
Qualifications:
Why work for Qualified Staffing?
INDRic
Customer Service Agent
Midlothian, VA 23113 US
2023-02-15
2023-04-23
Employment Type:
Contract to Perm
Industry: Clerical
Job Number: TP12391229
Job Description
Do you thrive working in a customer service role and have a passion for helping people? Our client, one of the fastest growing e-commerce brands, is looking for a multi-talented customer service agent to join their growing team! This is a high-volume, fast-paced customer service center and we are looking for talented, committed inpiduals that can step up to provide world-class service while maintaining excellent business acumen.
Location: Midlothian, VA 23113 (on-site)
Position: Full-Time Customer Service Agent
Schedule: Monday – Friday 10:00am – 6:30pm, one Saturday every 5 weeks. Training is conducted Monday – Friday from 9:00am – 5:00pm for the first 4 weeks.
Compensation: $16/hour
Job Requirements/Expectations:
- Provide world-class customer service
- Self-starter with excellent out of the box thinking solutions
- Interact with customers through calls and emails
- Assist customers by phone placing orders, selecting products, researching and answering product questions, processing returns, and damaged/ defective product claims
- Must have the ability to multitask being on the phone, responding to emails, and researching for customer follow-up all interchangeable as required
- Must be a proficient typist
- Must have a high level of professionalism and strong work ethic
Qualifications:
- High school, GED, or equivalent diploma
- Some college preferred
- Attention to detail
- Accurate typing skills
- Excellent customer service skills
- Ability to multitask between emails and research in several programs, utilizing a dual monitor set up
- Proficient in Microsoft Office
- Strong organizational skills
- Ability to work independently
- Excellent written and oral communication skills
Why work for Qualified Staffing?
- We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay and 401K! In fact, these are the same benefits that we offer our corporate employees!
- Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once!
- We respond to every job applicant within 24-48 hours.
INDRic