Posted: 09/01/2026Employment Type:Contract to PermIndustry:WarehouseJob Number: AF39783591
Job Description
Customer Returns Associate– Automotive Parts Location: Petersburg, VAPay: $18/hourSchedule: Full-Time: 8:00 AM – 4:30 PM Employment Type: Temp-to-Perm Now Hiring Customer Returns Associates!Qualified Staffing is hiring a Customer Returns Associate for an automotive parts and accessories warehouse in Petersburg, VA. This position works within the Quality Assurance department and is responsible for inspecting returned merchandise, documenting product condition, processing returns, and determining the appropriate next step for returned items. This is a great opportunity for someone with previous warehouse, inventory, quality assurance, or returns experience who has strong attention to detail and good decision-making skills. What You’ll Do
Inspect returned automotive parts and merchandise for damage, signs of use, or missing components
Review customer return documentation and product information for accuracy
Create and complete internal return documentation
Document shipping damage and photograph damaged merchandise when required
Determine the appropriate disposition of returned products, including returning items to stock, returning them to the vendor, or identifying items for scrap
Identify the correct warehouse location for returned merchandise
Record customer-reported concerns and any additional issues found during inspection
Repackage approved merchandise and prepare it for warehouse put-away
Assist the Customer Service team with questions or clarification regarding returned products
Help maintain an accurate, organized, and efficient returns process
Perform other warehouse and Quality Assurance duties as assigned
What We’re Looking For
Previous warehouse, inventory, quality assurance, or returns processing experience required
Strong attention to detail and organizational skills
Good verbal and written communication skills
Ability to make sound decisions based on established policies and procedures
Ability to work independently and as part of a team
Strong interpersonal and problem-solving skills
Basic math skills
High school diploma or GED required
Physical Requirements
Ability to stand, walk, and sit for extended periods
Ability to bend, stoop, kneel, reach, push, pull, grasp, and perform repetitive motions
Ability to climb ladders of varying heights
Ability to lift objects weighing up to 50 lbs. to approximately four feet
Good vision, hearing, and manual dexterity for inspecting and handling merchandise
Why Work With Qualified Staffing?
Competitive benefits including healthcare, vacation/holiday pay, and 401(k)
One application gives you access to multiple job opportunities nationwide
Fast, friendly responses—typically within 24–48 hours
About Qualified StaffingQualified Staffing partners with leading companies to provide temp, temp-to-hire, and direct hire opportunities in light industrial, administrative, skilled trades, and manufacturing environments. Our team is committed to helping you find the right opportunity and grow your career. INDRic
Ready to take the next step in your career? Explore our job opportunities in the vibrant Petersburg, Virginia area! Nestled along the banks of the Appomattox River, Petersburg offers a perfect blend of history, culture, and modern amenities for job seekers. With landmarks like Historic Old Towne, the Petersburg National Battlefield, and the beautiful Pocahontas Island, this city is rich in history and charm. Enjoy the local Southern cuisine, visit art galleries, catch a show at the Sycamore Rouge Theatre, or cheer on the Richmond Flying Squirrels baseball team just a short drive away. Discover the endless opportunities for personal and professional growth in Petersburg – your next career adventure awaits!
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