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Customer Care Representative

Covington, GA 30016

Posted: 05/31/2024 Employment TypeŒ: Contract to Perm Industry: Office Job Number: SL459669515

Job Description

Qualified Staffing is hiring a full-time, temp to perm, Customer Care Representative for a call center in Covington, GA. Our client is looking to hire an experienced and dedicated individual to grow their customer care department.  
Is it time for a new career? Do you want to work for a growing business that promotes from within? We would like to talk with you about an exciting new position! 
Pay: $22.90/hr, based on experience 
Schedule: 6 weeks of training Mon-Fri 8am-5pm.After training, schedule is Mon-Fri 10am-7pm.MUST be willing to work overtime hours if needed.  JOB DUTIES:
  • Process service orders, forms, applications, and requests
  • Create and maintain member account information 
  • Acknowledge and resolve customer concerns
  • Maintain confidentiality of member information
  • Receiving incoming calls and assign them to the appropriate departments 
  • Promptly respond to customer inquiries. 
  • Communicate effectively with members through multiple channels 
  • All other duties as assigned.

SKILLS REQUIRED:
  • Bi-linqual preferred 
  • Must have at 6 months experience in a call center environment   
  • Strong knowledge of customer service and telephone skills 
  • Strong knowledge of Microsoft Office
 WHY WORK FOR QUALIFIED STAFFING?
  • We offer benefits package to our employees. This includes healthcare, vacation, holiday pay and 401K! 
  • Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once. 
  • No fee to applicants!
 APPLY NOW TO SCHEDULE AN INTERVIEW TODAY!  
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About Covington, GA

Discover your next career opportunity in the vibrant and growing community of Covington, Georgia! Covington, a charming city in Newton County, offers job seekers not only a thriving job market but also a rich cultural scene, including the iconic Covington Square with its historic courthouse, art galleries like The Southern Heartland Art Gallery, and local theaters like The Center for Performing Arts. Enjoy the delectable Southern cuisine while exploring the nearby Georgia International Horse Park or embracing outdoor activities at Turner Lake Complex. Join us in Covington, where career growth meets irresistible charm. Browse our job listings today and take the next step in your professional journey!