Client Support Associate

Midlothian, VA 23112

Posted: 09/28/2023 Employment Type: Contract Industry: Clerical Job Number: TM53158796

Job Description

Client Support Associate
Midlothian, VA$20/hour

We are seeking a dedicated Client Support Associate to engage and assist with seamless enrollment into our platform. This role is pivotal in ensuring that our clients receive the best experience possible.

Duties and Responsibilities
  1. Client Engagement:
    • Address inquiries, provide information, and guide applicants through the enrollment process.
    • Maintain a deep understanding of our platform and its features to provide accurate assistance.
  2. Data Management:
    • Accurately record interactions and details of client engagements.
    • Utilize Microsoft Office tools & other systems for data entry, analysis, and reporting.
  3. Collaboration & Communication:
    • Work closely with the tech and management teams to relay feedback and improve the enrollment process.
    • Report and escalate any challenges or significant issues that arise during client interactions.
  4. Continuous Learning:
    • Stay updated with any changes or updates to our platform.
    • Participate in training sessions and workshops to enhance job-related skills.

  • Strong communication and interpersonal skills.
  • Basic proficiency in Microsoft Office.
  • Ability to type at least 50 words per minute.
  • Reliable transportation to ensure consistent attendance.
  • Successful completion of a comprehensive background check. 
  • Positive attitude and a customer-centric approach.

Why work for Qualified Staffing?
  1. We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits that we offer our corporate employees!
  2. Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once!
  3. We respond to every job applicant within 24-48 hours. 

Call for more information 804-282-5627

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