Call Center Associate (Part-Time)

Henrico, VA 23294

Posted: 07/03/2019 Industry: Customer Service Job Number: 48139 Pay Rate: 9.50

Could you be described a detail-oriented multi-tasker? A Richmond company is looking to hire dedicated call center associates. You will be responsible for calling and surveying households and accurately entering the responses into a computer-based data collection system. The survey questions typically involve a variety of business, political, and economic issues. This job is relatively low stress. And requires sitting, data entry, and interacting with people on the phone.

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The ideal call center associate should posses the following:


  • Excellent interpersonal, written and oral communication skills

  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.

  • Strong work ethic and a self starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.

  • Must posses a professional and friendly attitude with the ability to quickly develop a rapport with customers over the phone.

  • Ability to follow set procedures including the ability to read scripts verbatim.

  • Must be willing and able to sit for prolonged periods (at least 40-50 minutes)

  • Ability to learn and navigate new software quickly.

  • Previous call center experience is preferred, but not required.
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