Our client is a premier business law firm based in Michigan with an international practice. Regularly honored as one of the Best and Brightest Places to Work and a Top Workplace by the Detroit Free Press, we earned this recognition by hiring the best people and providing them with a great place to work and amazing employee benefits.
The Billing Specialist is responsible for managing the billing and invoicing processes. This includes but is not limited to coordinating and executing the entire billing process for assigned billing attorneys and clients, editing pre-bills, processing and transmitting client invoices, maintaining client billing guidelines, prompt resolution of billing inquiries or requests. The Billing Specialist plays a critical part in ensuring accurate, compliant, and timely billing to clients by collaborating well with attorneys, clients, and other staff members.
RESPONSIBILITIES
Generate, review, and accurately prepare invoices for legal services, ensuring adherence to client-specific billing guidelines, fee arrangements, and timekeeping records.
Generate Pre-Bills, make edits, and finalize bills. Mail and/or Email final bills to the clients.
Maintain detailed records of billing transactions, adjustments, and correspondence related to billing disputes and resolutions.
Proficiently utilize legal billing software systems (e.g. Aderant, Billblast) to manage billing processes and ensure accuracy.
With respect to e-billing, upload new timekeeper rates in e-billing vendor sites, request new matter setups in e-billing vendor sites, and monitor status of the invoices ensuring rejected bills are timely addressed.
Process and submit electronic (Legal Electronic Data Exchange Standard – “LEDES”) invoices through various online e-billing platforms (e.g., Serengeti, Tymetrix, etc.).
Manage and track reimbursable expenses, disbursements, and other billable costs associated with legal matters.
Prepare detailed billing reports for attorneys, summarizing billing information and providing aging analysis. Assist with special projects as needed.
Address billing inquiries, discrepancies, and payment issues promptly and professionally, providing exceptional client service.
Maintain organized billing records and databases, including client matter information, fee structures, and payment terms.
Collaborate with lawyers, paralegals, and administrative staff to resolve billing-related issues, update client files, and streamline billing processes.
QUALIFICATIONS
Bachelor degree in Accounting, Finance, Information Technology or a related field or equivalent relevant experience.
Prior law firm billing experience strongly preferred.
Previous experience in billing with knowledge of electronic billing including tracking status, troubleshooting, and working with clients/attorneys.
Strong attention to detail and problem-solving skills.
Knowledge and experience with law firm billing software (Aderant) as well as familiarity other e-billing applications such as BillBlast, Serengeti, Passport, and Tymetrix is strongly preferred.
Understanding of LEDES formats, with knowledge of ASCII and XML formats is a plus.
Knowledge and proficiency in MS Office, particularly Word and advanced Excel skills are also required.
A strong client service approach and team orientation is required.
Must have ability to communicate effectively (verbal and written) and respond to common inquiries or complaints from all levels of clients and professional support staff.
Must have strong interpersonal skills necessary to maintain effective relationships with partners, attorneys, clients, and staff, and to exhibit a high degree of responsiveness, diplomacy and professionalism in these interactions.
Pay:60-70K Location: Inhouse Detroit location only
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