Flint, MI 48532
Are you detail-oriented? Do you have excellent customer service skills? If you answered yes, we have the perfect job for you. We are looking for a customer service representative with prior insurance billing knowledge.
Key responsibilities include:
- Provide positive customer assistance with billing and general questions via telephone and e-mail.
- Answer incoming calls and resolve customer issues in a professional manner.
- Enter information into computer for new applications, process cancellations and various data entry functions.
- Prepares and sorts source documents; identifies, interprets and verifies accuracy of data to be entered.
- Contacts various customers of source documents to resolve questions, inconsistencies or missing data.
- Opens mail and prepares all incoming documents for scanning, copying, and distribution to the appropriate staff for processing.
- Must be organized and able meet daily department deadlines.