Lapeer, MI 48446
- Receive and process payments
- Update notes in the system
- Answer multi-line telephone in a professional manner
- Face to face customer interaction
- Use company resources to gather information and offer solutions to meet customer needs
- Contact clients to obtain vehicle pick-up information
- File documents according to criteria
- Process mail incoming and outgoing per criteria
- Read and interpret various reports and documents
- Proper completion of sale documents
- Other duties as assigned
- 1-2 years of office support experience in a customer service role.
- High School diploma.
- Excellent customer service skills and attitude.
- Excellent written and verbal skills.
- Proficient with office equipment.
- Basic math skills.
- Attention to detail.
- Problem solving.
- Computer proficiency - MS Suite.
- Typing speed 45 WPM.
- Basic 10 Key proficiency.
- Professional appearance
*1-2 years of office experience is required. *
1-2 years of office support experience in a customer service role.
High School diploma.
Excellent customer service skills and attitude.
Excellent written and verbal skills.
Proficient with office equipment.
Basic math skills.
Attention to detail.
Computer proficiency - MS Suite.
Typing speed 45 WPM.
Basic 10 Key proficiency.