Kaukauna, WI 54130
Do you love details but still love to assist customers? We have the perfect job for you in a customer service support department. Customer requests will come in via email. You will reply back to customer to help resolve their product concern.
Looking for someone that can work independently, problem solve, think critically and logically.
- Applicants must have the ability to perform basic to advanced formulas in Excel (For a person with basic Excel skills, you must be willing to learn. The company is willing to train in advanced features.), analyze data within spreadsheets, filter and sort data, and create pivot tables within Excel.
- In addition, applicants must have excellent verbal and written communication skills with the ability to reason and ascertain customer service issues and resolve.
- Applicant must be able to speak to customers and resolve customer service issues with satisfaction by being able to ascertain the reason for the customer emailing in.
- Performs general clerical duties to include but not limited to: photocopying, faxing, and any other duties as assigned.