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Technical Service Representative

Sheboygan, WI 53081

Posted: 04/19/2024 Employment TypeÅ’: Permanent Industry: Technical Job Number: AS639498221

Job Description


Are you organized, customer centered, and a self starter? Do you like to make your own schedule and work for a team of skilled inpiduals who are all working towards the same goals? Qualified Staffing is seeking a skilled customer service representative. This candidate will have a relevant degree or 10+ years of experience with liquid industrial coatings. The salary range is $82K-$110K per year starting depending on skills and experiences. Your territory will be WI, MN, and IA.

Primary Responsibilities: 
  • Provide technical support to existing and prospective customers including but not limited to troubleshooting, conducting line audits and trials, implementing SOPs, data collection programs, and recommending productivity and quality enhancements.
  • Partner with sales to set territory plans to achieve annual business objectives. Coordinate daily and weekly activities to provide technical support to customers and prospects in the territory.
  • Troubleshoot paint line processes, collaborating with customers. Apply root cause analysis tools and implement corrective actions. 
  • Possess strong knowledge of standard industry equipment to measure viscosity, temperature, polarity, resistivity and so forth; adept at using technical equipment such as oven data records, wet and dry film thickness gauges, gloss meters, spectrophotometers, and more. 
  • Provide guidance to customers for all methods of industrial liquid coating applications and equipment, from spray, dip, and flow-coat applications to bake, air-dry, and force cure systems. 
  • Communication technical information effectively to audiences with varying levels of technical knowledge. 
  • Conduct application testing of coatings in the laboratory. Partner with R&D personnel for formulation development to achieve application and specification targets. 
  • Support new customer and new product commercialization activities. 
  • Provide clear and timely reporting and documentation for line audits and trials, SOPs, data collection programs, and continuous improvement efforts. 

Does this match your skillset? Give us a call 920-682-9975

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About Sheboygan, WI

Ready to take your career to new heights? Explore job opportunities around Sheboygan, Wisconsin, and discover the endless possibilities this vibrant region has to offer. Known for its picturesque shoreline along Lake Michigan and vibrant art scene, Sheboygan boasts a unique blend of natural beauty and cultural richness. With attractions like the John Michael Kohler Arts Center, Stefanie H. Weill Center for the Performing Arts, and world-renowned Whistling Straits Golf Course, there's no shortage of entertainment options. From savoring delicious bratwurst at local festivals to enjoying outdoor adventures in Kohler-Andrae State Park, Sheboygan provides a perfect balance of work and play. Join us in this charming city and find your dream job in one of the Midwest's hidden gems.