Trading Support Associate

Southfield, MI | Administrative Support

Post Date: 05/11/2017 Industry: Clerical/Admin Pay Rate: $16-17/hour

Essential Duties and Responsibilities:

  • Receives and communicates orders to appropriate trading personnel
  • Ensures that trades are executed and confirmed in accordance with organizational policies and procedures
  • Provides support to facilitate the price adjustment and trade correction process
  • Assists in researching trade problems and suggests appropriate corrective action
  • Contacts internal and external customers to resolve trading problems
  • Updates and maintains trade data and information in required databases
  • Accepts screens and routes telephone calls and maintains record of inquiries, as required
  • Operates standard office equipment and uses required software applications
  • Performs other duties and responsibilities as assigned


Knowledge of:

Industry regulations related to trading activities concepts, practices and procedures of securities trading

Basic accounting principles and procedures

Front-end system used in assigned functional area and its relationship with account history

Mathematical procedures required to verify and reconcile trading transactions

Skilled in

  • Identifying financial events that effect orders
  • Reconciling and correcting transactions
  • Updating and maintaining information systems
  • Handling a high volume phone system
  • Operating standard office equipment and using required software applications, sufficient to create documents, spreadsheets, and business correspondence

Ability to:

  • Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
  • Read, interpret, analyze, and apply transaction information. 
  • Communicate effectively, both orally and in writing with associates, and internal and external customers. 
  • Work independently as well as collaboratively within a team environment. 
  • Handle stressful situations and provide a high level of customer service in a calm and professional manner. 
  • Maintain currency in trading policies and procedures.

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